Privacy & Cookie Policy
Website privacy policy
Medaxis’ Privacy & Cookie Policy governs the collection, processing and use of your personal data, when you visit and/or interact with our website.
This Website Privacy & Cookie Policy (“Policy“) applies to the websites www.Medaxis.com and/or other Medaxis websites (including any subpages) (“Website“) which are operated by Medaxis LLC 1101 Corporate Dr McHenry, IL 60050 USA (“Medaxis”). Other websites connected directly or indirectly with our Website, e.g., by hyperlinks, do not fall within the scope of this Policy, whether or not they are operated by Medaxis, an affiliated group company or partner.
By clicking the “I agree” button or by otherwise visiting or accessing the Website or using any of the services provided, you agree to the terms of this Policy.
This Policy was last revised on March 14, 2025.
1. Collection, Processing and Use of Your Personal Data
1.1 Anonymous Usage of our Website
You are welcome to visit our Website while remaining anonymous and without revealing any of your personal data by using one of the opt-out mechanisms described herein.
However, when you first visit our Website we will display a cookie banner informing you how we will be placing cookies on your device and tracking your website usage behavior. This helps us to better understand how our customers use our Website and to improve our website offering and services, which includes providing you with a more personalized website experience and targeted offers. In case you have registered on our Website, or otherwise provided your consent on our Website to receive marketing communications (see Section 2 below), we will use such website usage information also to provide you with more personalized communications reflecting your specific interests and preferences. Please see Sections 2.2 below for a detailed description of the cookies and website analysis tools we use for this purpose and your rights to change your choices.
If you do not agree with the above practices and wish to remain anonymous, you can choose not to provide your consent, or withdraw your consent with effect for the future, by using the opt-out mechanisms available (see Sections 2.2 and 2.3 below). In this case, we will only collect certain anonymous information which does not directly relate to your person. For example, we may collect the number of visitors to our Website, browsing patterns and areas of interest. We analyze this information to understand how our customers use our Website, and to assess trends, statistics and our customers’ needs, which helps us improve our Website and better serve our customers.
Other than as indicated above, we will only collect your personal data if you voluntarily decide to share such information with us, such as by sending an inquiry (via email, chat or other means) or requesting a specific service. Unless you have provided your explicit consent, and unless indicated otherwise in this Policy, we will use the personal data that you have shared with us only as necessary for enabling your use of our Website, handling your requests and providing the requested services or goods. Apart from that, we may use any personal data we receive only in anonymized form (i.e., in a non-personally identifiable form which does not allow for any conclusions as to your identity) for statistical purposes and for internal evaluation to improve our products and services. Your data will not be processed for other purposes or beyond the scope of this Policy, except where expressly permitted or required by applicable law.
1.2 Website Consent and Registration
In using our Website or by registering on our Website, we may ask for your consent to receive marketing communications. For example, you may register on our Website requesting additional information about Medaxis products and services or to be contacted by a representative. When doing so we will ask you for your consent to send you marketing communications. By providing your consent, you agree to receive marketing communications from Medaxis. As part of your consent, we will use information about your website usage to provide you with personalized communications which reflect your specific interests and preferences.
By consenting to marketing communications on our Website, you further consent that your receipt of communications from Medaxis, such as email-opens and email-clicks, may be tracked by Medaxis using an analytics tool provided by our third party service providers. This tool also collects information about email-forwarding, undeliverable emails and unsubscribes.
Our service providers will process your information as our data processor only on our behalf and in accordance with our instructions to help us evaluate the usage of our Website and email communications, to personalize the communications to you, to compile reports on activity and to provide other statistical and analytical services relating to the usage of our Website and email communications.
While these service providers may be located in a country which may not provide for the same level of data protection as considered adequate in the United States of America (USA), we have taken the necessary measures to ensure your personal data is appropriately protected if being transferred outside of the USA.
You can unsubscribe from our Website at any time, and withdraw your consent with effect for the future, by clicking the “unsubscribe” link at the bottom of the newsletter emails you received or on our Website within the account profile.
2. COOKIES
2.1 Essential cookies
Cookies are small text files that our Website asks to place on your computer or other internet enabled devices, such as tablets or smartphones. If your browser is set to accept cookies, then your browser adds the text in a small file.
Except as indicated otherwise in this Policy, the cookies used by us are essential for the functioning and performance of our Website, such as by making our website work more efficiently and facilitating your use of the functionalities and services. We will not use the information stored in essential cookies for any other purpose than as strictly necessary to provide you with the services and functionalities requested.
2.2 Cookie Consent and Personalized Tracking
By accessing our Website, you agree to us placing additional cookies on your device (“Cookie Consent”) and consent to cross device tracking. These cookies will not be strictly necessary for the functioning and performance of our Website but will help us to collect some of your personal data relating to your website usage behavior in order to improve our website offering and services and/or to provide you with more personalized information and services.. If you have registered for our Website or otherwise given your consent (see Section 1.2 above), we will use such website usage information to provide you with more personalized communications reflecting your specific interests and preferences. By accessing our Website, you further agree to the placement of cookies for enabling the services of third party marketing providers.
Your continued use of our Website will signify your consent to the described practices.
The wording of the cookie banner declaration can be viewed at the bottom of this Policy. We explain the categories of non-essential cookies that may be placed on your device and their respective purposes in the context of the different services further below. At all times, you have the right to withdraw your Cookie Consent and individually opt-out of the placement of cookies and any collection of your information for the different purposes at any time with effect for the future, as further explained in Sections 2.3 below.
2.3 Managing your cookie settings
Most browsers are initially set to accept cookies. If you prefer, you can change your settings to generally refuse cookies, to delete cookies that have already been placed on your device, or to warn you before a cookie is placed. Please refer to your browser instructions or to www.aboutcookies.org or www.allaboutcookies.org to learn more about how to adjust or modify your browser settings.
If you choose not to accept cookies, this may impair the usability of the Website and you may not be able to take advantage of some of our features and services offered.
If you use different devices to access our Website (e.g., smartphone, tablet, computer, etc.) you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.
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5. Creating one Single Record with Information from other Sources
In case you decide to use any of our websites (as available under www.medaxis.com, www.Medaxis.com, www.Medaxis.de, www.Medaxis.ch, and/or other Medaxis websites (each including any subpages)), we may create one single record for you which combines the data we receive from you through your use of these other services with the data we receive from you through your use of the Website.
This single record helps us to better understand your needs and preferences in order to more efficiently provide you with the requested products and services, including enabling you to benefit from a more personalized experience.
We will not use such data for providing you with direct marketing communications, except where you have given your express prior consent (such as in the course of your Website registration). Other than as indicated in this Policy, we will not use the information for any other purposes or share the information with third parties, except where expressly permitted by you or required by applicable law.
6. Disclosure of your Personal Data
6.1 Medaxis is operating the Website as data controller. Medaxis will be responsible for the related collection, processing and use of your personal data also as data controller.
6.2 In addition, Medaxis may use external service providers which are authorized to provide services on its behalf and in accordance with its instructions. These entities may have access to your personal data but only to the extent necessary to enable your use of our Website, provide related goods or services, handle your requests or inquiries or provide marketing communications as described in this Policy. For instance, Medaxis may use service providers to host our Website, store your personal data, send you marketing communications or analyze the information collected as explained in Section 2. These service providers may not disclose your personal data to any unauthorized third parties or use your personal data for any purposes other than as instructed. For further information about our service providers, please contact us as further explained in Section 11 below.
6.3 Other than as indicated above, we will not provide your personal data to any third party without your prior consent, unless we are compelled by law to do so.
7. Storage of your Personal Data and Data Security
Your data will be stored on servers in the United States. In addition, Medaxis may use cloud service providers located in countries outside the USA to host and process your personal data for storage, communication and marketing purposes. While the laws of those countries may not provide for the same level of data protection as considered adequate in the United States, we have taken the necessary measures to ensure your personal data will be handled and protected appropriately and only be processed on our behalf and in accordance with our instructions.
We will treat your personal data confidential. We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized disclosure or access, alteration, misuse, accidental or unlawful destruction or loss.
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9. Medaxis Does Not Sell Personal Data
In the preceding twelve (12) months, we have not sold any Personal Data. We do not intend to sell any Personal Data in the future. If we change this intent, we will update this Privacy Notice accordingly. “Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.
10. U.S. State Law Requirements
Some U.S. state privacy laws such as the California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA) and the Connecticut Personal Data Privacy and Online Monitoring (2022 S.B.6) require specific disclosures for state residents. State laws like the CCPA, VCDPA, CPA and 2022 S.B.6 also provide the right to request information about how we collect, use and disclose your information. These laws also provide the right to request deletion or anonymization. Medaxis does not discriminate against individuals for exercising these privacy rights.
11. Your Rights / How to Contact Us
You may have rights pursuant to your local data protection and privacy laws to request that we disclose to you all personal information that we have about you, request the correction, deletion and/or blocking of your personal information, object to the processing of your personal information for legitimate reasons, or request an electronic copy of your personal data for purposes of transmitting it to another company (data portability).
You may further at any time, with effect for the future, withdraw any consent you have given. For this purpose, please make use of the opt-out mechanisms provided for the different services (please see the respective descriptions in the corresponding Sections of this Policy) or, with respect to your Website registration, you can change your opt in status by logging into your profile on our Website.
In case of any questions about the collection, processing and/or use of your personal information, please email us at privacy@Medaxis.com.
To exercise your privacy rights, please contact privacy@medaxis.com
12. Changes to this Website Privacy & Cookie Policy
We reserve the right to make changes to this Policy at any time. The then current version of this Policy will be made available on the Website. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it.